Subscription terms for using Debitoor

Including privacy policy, terms of use and copyright information

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1. Scope and use of the subscription

These terms and conditions govern the rights and obligations in connection with the use of the services of debitoor.com and other national internet LTDs provided by Debitoor ApS, Wildersgade 10 B, 1408 Copenhagen C, Denmark. The services of debitoor.com include - but are not limited to - the website, Debitoor application, blog, news mail, forum and help section.

The subscription grants the Customer (i.e. the legal entity that has signed up for the subscription) the right to use the Debitoor invoicing and accounting system (from now on referred to as “the System”).

The subscription may not be used by, or for data processing for, other people or organisations than the Customer.

Debitoor is a B2B application and only registered companies are entitled to sign up for a subscription

 

The subscription you sign up for is just for you. So don’t share your log-in details with your friends – ask them to get their own subscription.

 

2. Acceptance of the subscription

By signing up for the services provided under debitoor.com, you accept the Subscription Terms („the Terms“) as outlined below.

 

When you sign up for a Debitoor subscription, you also accept these terms and conditions.

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3. Duration and termination of the subscription

Debitoor offers both free and paid subscriptions.

The subscription commences from the date the Customer signs up for Debitoor on the website. The subscription may be cancelled any time under Settings > Account Settings > Delete Account.

The paid subscriptions commence the day the Customer places an order for one of the paid plans in the application and runs for one month at a time. At the end of the month, the subscription will automatically be renewed for another month unless cancelled by the Customer. You can cancel your paid subscription permanently under Settings > Account Settings > Delete Account. You can also just downgrade to a free subscription.

For the paid subscriptions, payment is made for one month upfront and the Customer will not be entitled to a refund for that subscription period if they decide to cancel before the end of the month.

The Customer may test a paid subscription for 30 days free of charge without having to enter any payment information. In case no valid payment data is entered during or after the 30 days, the Customer can decide to downgrade to a free version at no costs and consequences for the Customer.

Debitoor Aps shall (without prejudice to any other rights or remedies it may have) be allowed to cancel the subscription immediately without giving the Customer prior notice, if the System or subscription is misused (including - but not limited to - use by, or for data processing for, other people or organisations).

 

With Debitoor, there’s no strings attached: you can cancel your subscription at any time. If you have a paid subscription, you can downgrade to the free version, if you wish.

 

4. Price and payment terms

Current prices can be found on debitoor.com/pricing.

The first invoicing period runs from the date when the Customer places the first order and one month ahead and is automatically renewed for one month at the time.

Payment is made for one month upfront via credit card. If the monthly subscription fee cannot be charged to the credit card on time, for example due to lack of coverage or credit card expiry, the access to Debitoor will be suspended. After payment is made, access to the system is restored. The Customer will be charged 5€ for each credit card rejection to cover administrative costs.

Debitoor Aps will not be responsible for any loss, damage, costs, expenses or other claims of the Customer or any third party resulting from the suspension of the System.

The Customer agrees to the use of email (using an email address specified by the Customer) or another electronic method of transmission as the medium for sending invoices and reminders.

Summary: For the paid Debitoor subscriptions, you pay for one month at the time. Remember to pay your invoice, otherwise we may not grant you access, until you’ve paid it.

 

For the paid Debitoor subscriptions, you pay for one month at the time. Remember to pay your invoice, otherwise we may not grant you access, until you’ve paid it.

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5. Customer data

The Customer owns and may use their data stored in the System at their own discretion.

Customer data will be deleted at the expiry of the subscription and cannot be recovered hereafter.

 

All the data you enter in Debitoor is your property. When you’re no longer a customer with us, we delete your data.

 

6. Taxes

All prices are displayed without VAT. International customers outside of Denmark and customers in the EU with valid EU VAT ID will not be charged VAT.

 

If you’re a Danish customer, you should add VAT to our prices.

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7. Operating stability

Debitoor Aps aims to provide the highest possible degree of operating stability, but is not responsible for any breakdown caused by factors beyond its control.

Such breakdowns include - but are not limited to - power failures, errors occurring in modem equipment, ADSL connections, telecommunications connections or similar.

In all events, Debitoor Aps aims to re-establish normal operations as quickly as possible.

 

Our product is online, so we’re dependent on the Internet. We’re responsible for making sure that it runs on our side, but we cannot control what happens at your end of the line.

 

8. Maintenance of the System

Debitoor Aps is entitled to make operational changes to the System for improvements or otherwise (for example by developing or replacing technical equipment, maintenance or updating software) without giving the Customer prior notice.

In some circumstances, it may be necessary to suspend access to the System, usually between 10 pm and 7 am CET. Notice of such a suspension will be given to the Customer in advance if possible. Debitoor Aps will not be responsible for any consequences of such a suspension.

 

If we know that Debitoor will become unavailable at some point, we will let you know.

9. Rights

The System is protected by copyright and remains the full property of Debitoor ApS (Company reg. no. to be inserted.).

Individually customised software relating to the System also remains the property of Debitoor Aps unless otherwise stipulated.

Debitoor Aps may at any time transfer its rights and obligations under this agreement to any Debitoor Aps affiliate, subsidiary or business unit, or to the mother company e-conomic International A/S and any of their affiliated companies or divisions.

Except as provided above, the rights and obligations under this agreement may not be transferred to any third party without the written consent of the other party.

 

We have the copyright to Debitoor.

 

10. Liability of Debitoor

Debitoor Aps has taken reasonable measures to ensure that the System is virus-free, but no warranty is provided that the System is free from infection from viruses or similar, and Debitoor Aps shall have no liability, if this is not the case.

To the extent permitted by Danish law, Debitoor Aps disclaims all warranties with respect to the System, either express or implied, including - but not limited to - any implied warranties of suitability or fitness for any particular purpose.

Debitoor Aps shall not be liable for any third-party solutions which are available and/or integrated with the System, including bank feeds and currency feeds/calculators. Debitoor Aps shall thus not be liable for the accuracy, completeness, quality or reliability of the information or results obtained through such third-party solutions.

Similarly, Debitoor Aps shall not be liable for the availability, security and functionality of third-party solutions, including any damages and/or loss which may arise from the use of third-party solutions.

Debitoor Aps shall not be liable to the Customer for any loss or damage caused (including business interruption) arising directly or indirectly, except to the extent that such liability may not be lawfully excluded under the applicable law.

Except for death or personal injury caused by negligence of Debitoor, its employees, agents or authorised representatives, for which no limit applies, Debitoor’s liability will be limited to the lesser of the value of payments made by the Customer for the period of 12 months before the occurrence of the incident giving rise to the liability or €1,000 (one thousand Euro).

 

Stuff can happen which is beyond our control. We cannot and will not take responsibility in the case of a ‘force majeure’.

11. Data Protection and Confidentiality

The Customer confirms that they are authorised to instruct Debitoor Aps to process any such information and that all instructions given will be lawful.

Debitoor Aps is bound by secrecy in respect of any information received about the Customer and will not disclose such information to any third party, except where it is required to do so by any court or regulatory authority and in that case only to the extent necessary.

Debitoor Aps has taken the necessary technical and organisational security measures to prevent system information from being accidentally or illegally destroyed, lost or wasted and to prevent such information from falling into the hands of any unauthorised party or from being misused or otherwise treated in a way which is contrary to the Data Protection Act.

The Customer agrees that a copy of the bank certificate issued to the Customer by its bank may be stored in Debitoor’s database and an external database.

The Customer also agrees that data retrieved from the Customer's bank via a bank feed is available and is stored in the System.

 

The data you enter in Debitoor is yours and we don’t give it out, unless the police or similar have a really good reason for wanting access to it.

 

12. Entire Agreement

These Terms and the subscription contain the entire agreement between the parties and supersede all previous correspondence or communications whether written or verbal.

Debitoor Aps may amend these Terms and conditions as required from time to time provided that Debitoor Aps gives its Customers no less than 40 days' written notice of such amendments. In that case, all such amendments will apply to the next renewal of the subscription.

 

We sometimes update this page, and we will notify you of any changes that are relevant for your subscription.

13. Disputes

These Terms shall be governed by and construed in accordance with the laws of Denmark, and the Courts of Denmark shall have exclusive jurisdiction to determine any dispute concerning these Terms or their subject matter.

 

We’re under Danish law here, so in case of conflicts with these terms, it will be up to the Courts of Denmark to work them out.

 
 
 

Privacy policy

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1. About the collection, use and protection of your personal data when you use debitoor.com

When you visit debitoor.com, we automatically collect information about your visit. This includes which pages you click on, if you've visited this website before as well as which website or search engine you used to get to our pages.

The information we gather from your visit is not personal and cannot be used to identify you as a person in any way. We use this information to monitor how people use debitoor.com.

Below, you can read about how we gather information from your visit, why we do it and how your data is protected.

 

We collect information about your visit to debitoor.com, even if you don’t fill in any forms.

 

2. Automatically collected data

Every time you visit debitoor.com, we automatically collect data about your visit. This includes:

  • - Which page you entered first
  • - Which pages you visit
  • - Whether you have visited the website before
  • - Which website you came from
  • - How long you stayed on the page
  • - The keyword(s) you entered in the search engine
  • - The IP address of your visit
  • - Your operating system and which browser type and version you're using
  • - Your screen resolution and the number of colours used by your PC
  • - Whether your PC supports JavaScript and Flash
  • - Your language, country and zone/city

The data is collected using cookies, so-called "web beacons" and log files. Most websites or online media collect this type of data, so this is standard practice.

 

And in case you were curious, here is the list of information we collect when you are visiting the website.

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3. Why do we collect data about your visit?

We use the non-personal data from cookies, web beacons and log files to learn how you use our websites.

We monitor which pages users consider more or less interesting. This helps us to further develop and improve our websites, making them more user-friendly and -relevant.

We use data collected about tendencies and user behaviour both internally and publicly for marketing purposes, such as tendency reports based on figures from visitor statistics. This kind of data is collected for all or larger groups of visitors. Again, they do not contain any information which can identify you personally.

If you are registered as a user of the Debitoor invoicing software, cookies are also used to prefill the log-in fields.

 

You can relax, since all this information is non-personal and is largely collected to help engineers do their job, e.g. keep the website running and make your browsing experience smoother.

 

4. About the data you enter when you sign up

Special rules apply for the use of the debitoor. com blog, help section, forums and news mails:

Blog
When you comment on a post or an article, you enter your name and email address. The name you enter will be shown on your comment. We encourage you to use your real name, even though this is not a requirement.

Your e-mail address will not be shown in public. It will only be used if we need to contact you directly regarding your comment on the blog.

Forum and help section
Before you can reply to an existing article or author new articles in a forum, you have to register as a user. When you register, you have to enter your user name and your email address.

Like on the blog, we encourage you to enter your real name as your user name. Your user name will be shown publicly in the forum. Your e-mail address will not be shown publicly and will only be used, if we need to contact you directly in connection with your forum article.

IP address registration when using blogs, forums and help section
When you comment on a post or an article, you enter your name and e-mail address. The name you enter will be shown on your comment. We encourage you to use your real name, even though this is not a requirement.

We register the IP address of your visit on blogs, forums and help section, when you comment on a forum article. We use the IP address to block any misuse of our websites. It is not used to identify you as a person.

News mail
The email address you enter when you sign up for the Debitoor news mail is only used to send you news emails.

You can cancel your subscription to the news mail by following the link at the bottom of the email. If you cancel your subscription to the news mail, we will keep your email address to ensure that you will no longer receive news emails from us.

 

If you become a Debitoor user, we are obliged to have your email to keep you informed about what is happening with application. We do not share your email with anybody else.

5. About the data you enter on blogs, forums or help section or when signing up for a news mail

We use the non-personal data from cookies, web beacons and log files to learn how you and other visitors use debitoor.com.

We monitor which pages users consider more or less interesting. This helps us to further develop and improve our websites to make them more user-friendly and -relevant.

We use data collected about user behaviour and tendencies both internally and publicly for marketing purposes, e.g. tendency reports based on the figures from the visitor statistics. Such data is collected for all or larger groups of visitors. They do not contain any information which can identify you as a person.

If you are registered as a user of the Debitoor invoicing application, cookies are also used to prefill the log-in fields.

 

If you participate in Debitoor community websites (blog, help section, forum, etc.), we record your user name, email and IP address. We do it to prevent abuse of our websites. You can also sign up for our newsletter or cancel your subscription any time.

 

6. How is my personal data protected?

The personal data we collect is stored in a secure environment and treated confidentially. Access to this data is limited to selected Debitoor employees and suppliers.

We do our utmost to secure your data in the best possible way, but we cannot guarantee the safety of your data, when they are transferred over the Internet. When data is transferred over the Internet, there is a certain risk that others can access them illicitly. In other words, the safety of your data transfer is your own responsibility.

Your data is not disclosed to any third party without your permission, unless legislative authorities require that they be delivered.

 

We follow all the industry best practices to keep your data secure. You have to be aware, though, that no technology is 100% secure. We also disclose the data to law-enforcement authorities when it is required by local laws.

7. Content which is not protected

The content you publish when using our blogs, help section and forums is publicly available (pictures, links, text, etc.) and is not covered by this declaration of data protection.

As a user, you are responsible for the content you publish. We may decide to remove content published by you on your request, but we maintain our right not to remove content which is already published.

For further guidelines on publishing content on our websites, please visit our individual sites.

 

Information which can be viewed publicly on our websites (e.g. comments, pictures, links) is not subject to data protection, since it is... public. That’s rather obvious, but we just wanted to point that out.

 

Terms of use and copyright information

 

1. Copyright of material

Unless otherwise specified, all material on debitoor.com is copyright © by Debitoor. The material may not be used without the prior written consent of Debitoor or any third party involved in the design of the website.

 

The material on the website is copyrighted. If you want to use it, please be so kind and ask for a permission by writing us an email.

2. Conditions for using of debitoor.com

Debitoor provides these websites for your personal use. You may download material from the websites for non-commercial, personal use if you preserve all information about copyright and other proprietary rights in the material.

You may also quote a couple of strings of text from Debitoor's websites without specific permission. When you do, it is under the conditions that you make it clear that the quote is from Debitoor and that you do not use the quote out of context or in any way that can be misunderstood.

Also, even if this is not a condition for quoting from Debitoor's websites, please link to the Debitoor webpage which you copied the quote from.

Otherwise, you may not distribute, modify, publish, reuse, forward or use the contents of these websites for any public or commercial purpose without the written consent from Debitoor. This condition comprises text, pictures, sound, design, graphics and logo.

 

If you just want to use a small quote from the website, you can do that without asking for a permission. Just be courteous and include a backlink to our website.

 

3. The content you submit

We encourage you to participate in the dialogue going on in our various online media, such as blogs, help section, etc.

The information you submit or send to Debitoor is the property of Debitoor without any compensation to you. This includes any postings, comments, questions, emails or other data you submit or send.

Debitoor is free to use any ideas, know-how, methods or even inventions contained in the information you submit or send, in any way we like.

If you would like your already submitted content deleted or edited, we will most likely follow your request. But we preserve our rights not to.

 

When you publish things on our websites, they become a property of Debitoor. So we could use it for our purposes, like creating educational videos or featuring them on our pages.

4. Press material

Content labelled "Press release" can be used in public communications, if you state the source of information.

5. Changes to the content of our websites

Content on Debitoor's websites will be changed or updated regularly and without notice. If you quote from or link to our websites, be aware that the content you quote or link to might change in the future.

 

We will update our website to include latest news and updates. As a result, some links and pages may change or disappear altogether.

 

6. Links to third-party websites

We link to third-party websites when we find it relevant. Debitoor can, of course, not be held responsible for third-party websites or their content. So please observe the terms of use and copyright information provided by the owner of the third-party website.

Our linking to third-party websites does not automatically imply that Debitoor endorses these websites, their content or their products.

 

Linking to some party does not mean we endorse that party. Always use your own judgment and common sense when following links to other websites.

7. Limited liability

The contents of debitoor.com is provided for your convenience and for your personal use. Everything on the website is provided "as is", without any warranty, express nor implied.

Debitoor cannot be held liable for any direct, indirect or incidental consequential loss or damage as a result of access to or use of the websites.

Likewise, Debitoor assumes no liability for and cannot be held liable for any damage to or any viruses which may infect your computer equipment or other property arising from access to or use of these websites or the transfer of material, data, text, pictures or sound from these websites, or originating from these websites.

 

The Debitoor website is an online application which you can use for free, not some multi-billion dollar, military-grade secure installation hosted in an underground tunnel outside of Geneva. As a result, we don’t provide any explicit guarantees or warranties. Use it at your own discretion.

8. Changes and updates

Debitoor may decide to edit these terms and copyright information at any time.

 

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