Debitoor blog

Get news, tips and tricks and nice-to-knows from the Debitoor universe explained in a simple way

How to write a reminder

Written by LoukiaLoukia, 19 April 2018

You’ve done your part, you’ve sent an invoice days ago (maybe even weeks!), and you still haven’t received your payment. We know the feeling, you don’t want to seem rude or annoying by emailing or calling your customers that have outstanding payments - but you do want to get paid (now?!).

Somehow it’s never easy asking people to pay you - especially if you have to say it more than once, but at the same time you are fully entitled to be paid for the services you have provided. Situations like these can be quite uncomfortable, and you feel trapped by trying to please everyone yet still keep your business running.

Although you do have legal claims to being paid, there are much easier and friendlier ways to follow-up on overdue payments, without having to involve lawyers.

... continue reading: How to write a reminder

Better customer service with invoicing software

Written by WhitneyWhitney, 17 April 2018

There are many things about running a business that can be considered ‘make or break’. One that likely keep hearing about is the level and type of service you provide to your customers - how you interact and communicate.

Naturally, it differs from field to field, but in most industries, a customer likes to feel looked after and receive updates and details about the progress of their order.

Communication is key for customer service. Online invoicing software can help make it easy.

It’s one thing to be told how important customer service can be to the success of a business, but facts provide the proof. This blog post delves a little deeper into how customer service affects a business, as well as some quick changes you can make to improve yours instantly.

... continue reading: Better customer service with invoicing software

The GDPR and small businesses

Written by WhitneyWhitney, 16 April 2018

With the deadline for the new regulation arriving quickly (May 25th!), many businesses are still working to ensure that their data collection and handling procedures comply. Information surrounding whether the GDPR applies to small businesses has been confusing to say the least, but the answer to ‘Does the GDPR affects small businesses?’ is quite simply: yes.

There are some slightly different stipulations depending on the size of a business, however, the general requirements of the GDPR apply equally to small businesses, no matter how small. The main concern is the collection and processing of personal data, which, today, can be easily done by businesses of any size.

The GDPR affects all businesses operating in the EU if they handle personal data, no matter the size

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Invoicing template for small businesses

Written by LoukiaLoukia, 3 April 2018

While most business news tends to be dominated by large companies with global branding, small businesses should nevertheless be overlooked. In 2013, there were 4.9 million businesses listed in the UK, of which, 99% of these businesses were small and medium enterprises. Micro businesses and small businesses in general are becoming more and more popular across the globe, and maybe you are one of them?

Being a small business, there are special requirements and information you need to consider when creating invoices. An invoice template for small business owners is nothing more than a standard template, that takes these conditions into account.

... continue reading: Invoicing template for small businesses

How the new data protection regulation (GDPR) benefits you

Written by WhitneyWhitney, 27 March 2018

Operating a business in the EU, you’ve likely heard about the imminent updates to the handling of personal data online - the General Data Protection Regulation or GDPR. By May 25th, all businesses that handle data within the EU must comply or face steep penalties.

So what exactly is are the regulations and what do they mean for small businesses and freelancers? This blog post aims to provide the latest information about the GDPR and how it benefits individual privacy rights online.

The GDPR will mean changes for businesses in the EU collecting and handling personal data

... continue reading: How the new data protection regulation (GDPR) benefits you

I'm Loukia, and I am new to Debitoor

Written by LoukiaLoukia, 20 March 2018

My name is Loukia and I am the juniour English student copywriter and support specialist

Just to add to the already international profile at Debitoor, my name is Loukia and I am excited to be joining the team as the new part-time English Student Copywriter and Support Specialist!

I am half Greek, half Danish, and have lived most of my life in South Africa where I was raised. I moved to Denmark almost five years ago, and have since then enjoyed studying, working, and exploring life in this adored city of Copenhagen.

I am currently in my final weeks of completing my bachelor’s degree at CBS, and plan on further studying a master’s degree later this year. I am eager to perform and practice knowledge from my studies in the ambitious and enthusiastic environment here at Debitoor.

... continue reading: I'm Loukia, and I am new to Debitoor

Self-employed: what’s your cut?

Written by Steve BicknellSteve Bicknell, 15 March 2018

In freelancing or running a small business, it can be difficult to determine how much to take out of your business to support your personal living expenses. But it is possible to determine the optimal amount, depending on your business. After all, you still need to get paid.

It can feel like you’re taking money out of your business, but it is important to support your own needs while ensuring your business can still run efficiently. It’s rare for a business to be profitable right off the bat.

So the question becomes: what is the right amount for a small business owner to be paid from their business?

Steve Bicknell discusses the best way to determine the right pay for you

... continue reading: Self-employed: what’s your cut?

Invoicing & accounting for sports clubs

Written by WhitneyWhitney, 13 March 2018

Running a sports organisation is a lot of fun. The team team spirit, the victories and defeats, the fun celebrations. But many don’t consider that even these types of organisations must be run much like a business.

Memberships, travel expenses, maintenance and other fees all must be recorded and managed appropriately.

Running a sports club can be easier with Debitoor invoicing & accounting software

... continue reading: Invoicing & accounting for sports clubs

Contacts across apps with PieSync

Written by WhitneyWhitney, 6 March 2018

You’re likely familiar with the drill. You get a new mobile or sign up to a new programme and are faced with the often daunting and time-consuming task of adding or transferring all the details of the contacts you’ll be needing.

In some instances, it may only be a few and can be done quickly or even as you go. But as you begin to work with more and more customers. In today’s world, you’ll probably have contacts on your phone, on your CMS, on your invoicing software, and maybe across other apps.

Keeping these updated and ensuring you have all the names and contact information you need can quickly become tedious and end up costing you time that can be spent on more important aspects of running your business. Enter PieSync.

Set PieSync up once in Debitoor invoicing software and never worry again about adding contacts across applications with the 2-way sync

... continue reading: Contacts across apps with PieSync

Banking options now in the iOS app

Written by WhitneyWhitney, 6 March 2018

Cloud-based invoicing software gives you many advantages - from preventing the hassle of downloading and installing a program, to increased security and safety for your documents. It also means that your data is more mobile: available wherever you have an internet connection.

With the new Debitoor app for iPhone, not only can you create and send invoices and manage your expenses, you can now also enter payments from different manual bank accounts.

Debitoor invoicing software app for iPhone now gives you even more options in banking

... continue reading: Banking options now in the iOS app